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SGCC  candles and wax melts are made from the creamest soy blend wax, fragrance oils that are vegan, phthalate-free, & cruelty-free, and finished with 100% cotton wicks. SGCC candles are crafted in small batches.

ORDERS CAN NOT BE CANCELLED ONCE PLACED. 

Pricing

The pricing for each product shall be clearly displayed on the Website at the time you purchase the products from Sun Glow Candle Co, because our prices are clearly stated no price adjustments or price matching will be allowed to any order. If we offer bulk pricing for our merchandise, you will see the prices listed on the Website. We do not offer any larger discounts than what is already listed on our Website. Sun Glow Candle Co reserves the right to change its prices, at any time, without notice.  Revised prices will be available on the Website.  The amount of any local, state, federal, provincial or international tax or tariff levied on the goods, including, without limitation, sales or use tax if required to be collected by the Company, shall remain be your sole responsibility, and where required to be collected by the Company, shall be added to each order. 

The Company does not back-order merchandise.  If the Company receives an order that includes items that are out of stock, the Company will contact you via telephone and/or email to inform you of the out-of-stock items and credit your credit card for the amount of the out of stock merchandise.  All out of stock items must be reordered once they are back in stock.

Damage Products/Goods

Sun Glow Candle Co is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the carrier to file a claim. Please retain all packaging material and damaged goods before filing a claim. All other claims should be filed as soon as discovered within the carriers or Route claim filing requirements. Click here to read Route for a detailed breakdown of Route's official insurance policy, please see https://route.com/insurance. 

Wax Melt Care Guide

Candle Care Guide

Your Sun Glow Candle will burn for the associated burn-time, but here are a few care instructions that will ensure you maximize your candle life:

Store your candle in a cool, dry place. Ideally your candle should be stored away from direct light, artificial and natural, to ensure color does not fade.The size of your room matters in regards to the strength of the scent throw. A larger room will require a larger candle for a strong scent throw. Our candles produce a great scent throw to ensure a great scent throw, allow your candle to burn until the wax is completely melted to the edges of the jar. This will also ensure an even, clean burn each time. Be sure to burn your candle in a well ventilated area. Your candle will arrive with a pre-trimmed wick. Be sure to always trim your wick to 1/4 inch before each use. This will ensure a clean, steady burn each time with minimal to no soot and wick mushrooming. Be sure to clear the candle surface of any wick trimmings before your next burn. Only burn your candle on a level surface free of drafts and flammable objects that may catch fire.Never leave a lit candle unattended around children or pets. Do not burn your candle for more than 4 hours at a time. Burning your candle longer than the recommended 4 hours poses a fire hazard and will increase the chances of soot and wick mushrooming. Never use the lid to extinguish the flame.The lid is plastic and will burn, which is a fire hazard. Allow the candle to completely cool before replacing lid. Always place lid on candle after it is completely cooled. This will prevent any dust or debris from collecting on the candle's surface and causing a fire hazard. This will also ensure a great scent throw with each burn and extend the life of your candle.Discontinue burning candle when1/2 inch of wax remains or you can see the base of the wick. Burning the candle beyond this point is a fire hazard. Please be sure to recycle and reuse your candle jar and lid! 

How to care for your Wooden Wick Candle

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Your Sun Glow Candle will burn for the associated burn-time, but here are a few care instructions that will ensure you maximize your candle life:

Store your candle in a cool, dry place. Ideally your candle should be stored away from direct light, artificial and natural, to ensure color does not fade.The size of your room matters in regards to the strength of the scent throw. A larger room will require a larger candle for a strong scent throw. Our candles produce a great scent throw to ensure a great scent throw, allow your candle to burn until the wax is completely melted to the edges of the jar. This will also ensure an even, clean burn each time. Be sure to burn your candle in a well ventilated area. Your candle will arrive with a pre-trimmed wick. Be sure to always trim your wick to 1/4 inch before each use. This will ensure a clean, steady burn each time with minimal to no soot and wick mushrooming. Be sure to clear the candle surface of any wick trimmings before your next burn. Only burn your candle on a level surface free of drafts and flammable objects that may catch fire.Never leave a lit candle unattended around children or pets. Do not burn your candle for more than 4 hours at a time. Burning your candle longer than the recommended 4 hours poses a fire hazard and will increase the chances of soot and wick mushrooming. Never use the lid to extinguish the flame.The lid is plastic and will burn, which is a fire hazard. Allow the candle to completely cool before replacing lid. Always place lid on candle after it is completely cooled. This will prevent any dust or debris from collecting on the candle's surface and causing a fire hazard. This will also ensure a great scent throw with each burn and extend the life of your candle.Discontinue burning candle when1/2 inch of wax remains or you can see the base of the wick. Burning the candle beyond this point is a fire hazard. Please be sure to recycle and reuse your candle jar and lid!